Returns & Exchanges

At Candy Claws, we want you to be completely obsessed with your new look. If your purchase isn't a perfect match, you can return or exchange unopened beauty products within 30 days of delivery.

1

Check Eligibility

Ensure your items are unused, in their original packaging, and still have the hygiene seals intact to qualify for a return.

2

Submit a Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Pack and Ship

Securely pack your items and attach the prepaid shipping label provided via email, then drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, a refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing